Field Service Specialist (Technician / Engineer...

  • Dubai, United Arab Emirates
  • Full-Time
  • On-Site
  • 7,000-15,000 AED / Month

Job Description:

Position Overview

Responsible for delivering on-site technical support, including troubleshooting, inspection, repair, testing, commissioning, and maintenance of electrical rotating equipment. This role ensures safe, reliable, and high-quality service to customers across Oil & Gas, Marine, Utilities, and Industrial sectors.



Qualifications

  • Diploma or Degree in Electrical Engineering or Electromechanical Technology. 
  • 3–7 years of experience in service of motors, alternators, and controls. Experience in Oil & Gas, marine, utilities, or heavy industry preferred. 
  • Valid UAE driving license is an advantage. 
  • OEM training/certification (ABB, WEG, Siemens, LS, Cummins, Caterpillar, Leroy Somer, etc.) is a plus.


Skills & Technical Competencies 

  • Strong knowledge of electrical rotating machinery, including LV/MV motors and generators.
  • Hands-on experience with diagnostic and testing equipment such as:

    • Megger, surge tester, Hi-Pot tester, vibration analyzer
    • Oscilloscope and multimeter
    • Laser alignment tools
  • Ability to read and interpret electrical schematics, wiring diagrams, and technical manuals.
  • Practical troubleshooting experience with VFDs and soft starters (ABB, Siemens, Schneider, Danfoss, etc.).
  • Working knowledge of AVR systems (Basler, Leroy Somer, Stamford, etc.).
  • Basic mechanical understanding, including bearings, couplings, alignment, and balancing principles.



Key Responsibilities

1. On-Site Technical Support

  • Perform field diagnostics, troubleshooting, and repair of:

    • Low and Medium Voltage AC/DC motors

    • Generators and alternators (up to multi-megawatt capacities)

    • Variable Frequency Drives (VFDs), soft starters, and motor control panels

    • Automatic Voltage Regulators (AVR) and excitation systems

  • Conduct comprehensive equipment inspections, including:

    • Bearing condition evaluation

    • Air-gap measurements

    • Vibration monitoring

    • Insulation and winding assessments

  • Carry out electrical and mechanical testing such as:

    • IR/PI, surge, Hi-Pot, and winding resistance tests

    • No-load testing (where applicable)

    • Vibration measurement and analysis

2. Installation & Commissioning

  • Install, align, and commission motors, generators, and associated control systems.

  • Verify wiring accuracy, protection settings, and system integration.

  • Support energization and start-up activities.

  • Configure and validate VFD, AVR, and control system parameters.

3. Emergency Breakdown & Fault Diagnosis

  • Respond promptly to emergency breakdown calls.

  • Perform root cause analysis (RCA) for equipment failures, including:

    • Mechanical faults (bearings, couplings, misalignment)

    • Electrical issues (insulation breakdown, winding defects)

    • Control and electronic faults (VFD/AVR-related)

  • Implement temporary corrective actions where feasible to restore operations.

4. Preventive Maintenance

  • Execute planned maintenance activities and routine health checks.

  • Collect and analyze operational data to monitor equipment condition.

  • Recommend preventive and corrective measures to minimize unplanned downtime.

5. Reporting & Documentation

  • Prepare detailed service reports covering:

    • Observations and findings

    • Test results and measurements

    • Photographic evidence

    • Technical recommendations

  • Ensure proper calibration, handling, and maintenance of testing instruments.

  • Complete job sheets, timesheets, and obtain customer acknowledgements.

6. Health, Safety & Compliance

  • Adhere strictly to HSE policies and site-specific safety requirements.

  • Conduct risk assessments and prepare method statements prior to job execution.

  • Ensure correct use of PPE, tools, and equipment.

  • Comply with UAE regulations and relevant international standards (IEC, NEMA, API, as applicable).